We are looking for a:
Customer Happiness Specialist
Awesome OS recruits skilled and passionate employees who we encourage by providing growth opportunities within our company environment.
We offer well paid innovative oriented jobs for customer interaction, back office activities, graphic design and web development. Our approach is driven and unique in this field.
Our clients expect us to think outside the box and provide solutions that help break revenue and traffic targets, and that’s what we expect from you.
If you speak fluent German and have conversational English skills then keep on reading!
We are looking for passionate and creative people who love team work and who want to work in innovative and up striving companies. Join our crusade in Belgrade now.
Your AWESOME day involves:
- You communicate with customers via telephone and e-mail
- You receive inbound calls as well as actively address customers and debtors outbound (no acquisition)
- You support teammates and colleagues
- You are responsible for ensuring a high level of customer service and a positive customer experience
- You provide accurate, valid, and complete information by using the right tools, CRM systems, methods and processes
- You contribute to create a unique platform and give regular feedback to the relevant departments
How AWESOME are you:
- You have experience in customer service
- You have a positive, motivated mindset that will help you to deal with challenging customer inquiries
- Excellent knowledge of German is required, knowledge of English language is an advantage
- Ability to take ownership and solve problems (hands on mentality)
- You have an intermediate IT Skills (MS Office, web browsing, multi-window navigation etc.)
How AWESOME are we:
- You will have monthly net salary of 80.000 RSD, based on 40 hours (Monday to Friday)
- We provide a huge platform for learning and development
- You will become part of a strong international team
- You will have the opportunity to grow with us and to turn your own ideas into a reality
- You will work in our awesome Belgrade office where we keep a stress-free, positive, friendly and FUN atmosphere – you think everyone can say that? Just come over and have a look yourself
We can’t wait to get to know you!