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Globalkom d.o.o. Beograd

locationBeograd, Milutina Milankovica 7v
time
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LimoLabs is a full service digital agency enabling transition into digital technology and media for ground transportation services.

We are looking for:

Customer Care Agent

Belgrade

Responsibilities:

  • Effectively respond to customer requests by phone, email and/or chat
  • Provide accurate information to customers regarding service cost vehicle type, company policies, etc.
  • Accurately enter reservations in the company system
  • Handle customer complaints and resolve the issues effectively
  • Other duties as assigned
  • Ability to work in shifts, including afternoon, night shifts and weekends

Qualifications:

  • Excellent knowledge of English language (written and spoken)
  • Ability to demonstrate effective interpersonal and communication skills with customers
  • Advanced PC literacy
  • Customer service orientation
  • Effective problem-solving and decision-making skills
  • Ability to follow defined processes and procedures
  • Enthusiastic, self-motivated and able to work with minimal supervision
  • Experience in similar position desired

We offer:

  • Work in a team of young and dynamic professionals
  • International environment
  • Full-time employment
  • Stimulating compensation
  • We will only consider applications submitted in English.

For more information about our company, please visit our web site www.limolabs.com

Deadline for applications: 19.06.2019.