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Workforce Human Resources d.o.o.

locationBeograd, Beograd
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Workforce is employment agency that provides complete solutions in the area of management and development of human resources. Workforce Group operates on the Serbian market and it consists of the HR agency Workforce Human Resources and the Youth employment agency S servis.

With continuous innovations in human resources domain and adjusting to market needs for flexible employment, Workforce enables its clients and associates to realize business ambitions according to the highest HR standards.

Workforce offers services in the domain of flexible employment, the recruitment and selection of personnel, the training and development of human potential.

We are looking for a motivated,

Call Center Agent

English / Spanish
- Belgrade -


  • Obtains client information by answering telephone calls and verifying information
  • Determines eligibility by comparing client information to requirements
  • Accomplishes sales and organization mission by completing related results as needed
  • Provide customers with product and service information related to pharmaceutical products
  • Ability to handle daily call volume (outbound and inbound calls)
  • Document all call information according to standard operating procedures

Required qualifications:

  • High school or University degree
  • Excellent knowledge of English language (written and spoken)
  • Excellent knowledge of MS Office
  • Minimum 1 year of related working experience
  • Spanish is a big plus

Candidate’s profile:

  • Customer – oriented mindset
  • Excellent communicational and organizational skills
  • Ability to quickly and effectively resolve problems 

Only shortlisted candidates will be contacted.

Deadline for applications: 27.06.2019.