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ICL Services and solutions d.o.o.

locationBeograd, Beograd
time
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Service Desk Agent (Czech Language)

Belgrade

ICL Services is one of the biggest and oldest Russian IT companies and in top 100 world IT outsourcing companies. Today, the company works with more than 80 major clients from 30 countries. We are dynamic, determined, and provide a broad scope of services to some of the largest and most diverse companies in the world. For this, we are also well-respected and constantly strive to maintain our standards of professional excellence and ethical conduct.

What we offer:

  • A full-time employment contract
  • An opportunity to work on challenging projects with some of the world's largest companies
  • Flexible working hours, home office possibility once up to twice in the week
  • Compensation package (private health insurance, team-buildings, professional education and certification)
  • Opportunities for advancement within the company:
    • 50% of employees’ got salary raise
    • 30% of employees’ had a career growth
  • Opportunity to participate in various corporative programmes (MVP - mentoring program)
  • Opportunity to be a part of socially responsible business (various activities to support our employees and community generally)
  • Modern and comfortable office in New Belgrade
  • A highly professional, but very friendly team you will enjoy being a part of
  • Overtime working hours are recorded and compensated
  • Human corporative culture:
    • 80-85% of our employees appreciate humane corporate culture in ICL Services
    • 85-90% of employees says that they work with great people
  • Professional education and certification – ICL genuinely values its employees and works continually on knowledge improvement across the business spectrum

Responsibilities:

  • Start career on high note
  • Put your language skills to practical use
  • Work with people from all around the world
  • Gain access to vast variety of technical and soft skill training
  • Gain unique experience

Requirements:

  • Advanced Czech Language knowledge
  • Advanced English Language knowledge
  • Strong English-Slovenian translation experience
  • Good communication skills
  • Good presentation skills
  • Documentation creation skills
  • Team player customer service / IT experience will be an asset

We are looking forward to receiving your resume. Our selection process consists of an introductory interview with the team in Belgrade, and a technical interview with our IT experts in Kazan. We endeavor to make our selection process as quick and as transparent as possible – don't hesitate to ask if you have any questions. Please, bear in mind that only shortlisted candidates will be contacted for an interview.

Deadline for applications: 21.08.2019.