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Globalkom d.o.o. Beograd

locationBeograd, Bulevar Mihaila Pupina 7V
time
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LimoLabs is a full service digital agency enabling transition into digital technology and media for ground transportation services.

We are looking for:

Customer Service Representative

Belgrade

Responsibilities:

  • Effectively respond to customer requests by phone, email and/or chat
  • Operations activities for ensuring company services such as online support and jobs processing
  • Serve customers by providing product and service information
  • Handle customer complaints and resolve the issues effectively
  • Other duties as assigned
  • Ability to work in shifts, including afternoon, night shifts and weekends

Qualifications:

  • Excellent knowledge of English language (written and spoken) at a native speaker level
  • Ability to demonstrate effective interpersonal and communication skills with customers
  • Advanced PC literacy
  • Ready to work in a hectic environment
  • Customer service orientation
  • Effective problem-solving and decision-making skills
  • Ability to follow defined processes and procedures
  • Enthusiastic, self-motivated and able to work with minimal supervision
  • Minimum high school diploma
  • Experience in similar position desired

We offer:

  • Work in a team of young and dynamic professionals
  • International environment
  • Full-time employment
  • Stimulating compensation

We will only consider applications submitted in English.

Deadline for applications: 18.10.2019.